Duties & Taxes

All HELIYOO orders are shipped from the UK.

EU

Once you have made payment for your order, all EU orders are shipped without needing further payments for import VAT and duties

Outside the EU

Taxes and custom fees can now be prepaid upon the checkout

Duties and taxes are non-refundable.

Please note that some countries may require you to provide additional information to our delivery partners to receive your order as it passes through customs. Please see the specific requirements below:

Canada

Orders to Canada will be subject to customs and duties fees

United States

All Duties are included in the product's price. Taxes are non-refundable.

Latvia

You will be required to provide Proof of Payment and sign a Power of Attorney to receive your items.

Greece

You will be required to show a Tax ID and proof of payment.
If your order is over €1,000, you will be required to sign a Power of Attorney.

Italy

You will be required to show a Tax ID to receive your items.

Portugal

You will be required to show a Receiver ID, Tax ID and proof of payment to receive your items.

Lithuania

If your order is over €1,000, you will be required to show a Receiver ID and provide Proof of Payment in order to receive your items.